Derrin Kent – TDM Limited – Part 1

In this insightful first part of a two-part episode, Safaraz Ali welcomes back Derrin Kent, Managing Director of TDM Limited, for a timely discussion on the rapidly evolving intersection of artificial intelligence and education. With AI tools such as ChatGPT and Microsoft Copilot increasingly making their way into classrooms, training programmes and workplaces, this conversation explores how the world of apprenticeships is being reshaped by emerging technologies.

Derrin, an experienced advocate for digital transformation in learning, brings his characteristic clarity and enthusiasm to the conversation. Together, he and Safaraz unpack what AI means for learners, educators, employers, and society at large – and how the changing landscape of knowledge, skills and behaviours is creating both challenges and opportunities for the workforce of tomorrow.

The conversation begins with reflections on the journey so far. As someone who has seen the digitalisation of education from its earliest days, Derrin highlights how AI is not just another tool but a foundational shift. Rather than replacing human expertise, these technologies offer the potential to support and enhance learning at every level – from helping apprentices understand complex topics to streamlining admin and onboarding processes within organisations.

Safaraz raises the important question of whether AI is a threat to existing systems or a force for positive change. Derrin’s response is balanced and considered: the technology itself is neutral – it is how we choose to use it that determines the impact. AI, he argues, should be seen as a co-pilot rather than a pilot. Used responsibly, it can augment the capabilities of both teachers and learners, enabling more tailored, efficient and inclusive experiences.

One area where this is particularly evident is in apprenticeships. Derrin outlines how AI can support skills development through real-time feedback, intelligent coaching and contextualised learning resources. For example, a learner on a digital marketing apprenticeship might use a tool like ChatGPT to simulate client scenarios or draft content ideas, receiving instant guidance and improving their confidence. This kind of learning experience, he suggests, could previously have taken days or weeks to replicate with human-only input.

But there’s more to this transformation than simply learning how to use new tools. Derrin and Safaraz dig into the bigger question of what skills are needed for the AI-powered future. Critical thinking, adaptability, ethical reasoning, and collaboration are identified as increasingly essential – not just technical proficiency. As knowledge becomes more accessible and automation handles routine tasks, human value will be defined by our ability to think creatively, solve problems, and work effectively with others.

The conversation also touches on the role of employers. Forward-thinking organisations are already experimenting with AI to support training, recruitment and workforce planning. Derrin points out that many businesses are unsure where to begin, but that pilot projects and learning partnerships – such as those offered through TDM – can provide the right foundations. AI should be integrated in a way that aligns with core values, builds internal capability and enhances people’s working lives.

As always in a Canny Conversation, there’s a strong thread of social purpose running throughout. Safaraz and Derrin share a mutual belief that technology should be inclusive and equitable, not just efficient. The conversation acknowledges that AI has the potential to widen access to learning for those who’ve traditionally been left behind – including learners with additional needs, or those from disadvantaged backgrounds – provided the right structures are put in place.

This episode is rich with real-world examples, practical advice, and forward-thinking insights. Whether you’re an educator, employer, apprentice, or simply someone curious about the future, it offers a thoughtful and accessible entry point into the world of AI and apprenticeships.

Stay tuned for Part Two, where Safaraz and Derrin will explore the ethical considerations, organisational strategies, and the evolving role of human-centred leadership in the age of artificial intelligence.